Security, accessibility and service status

Each restaurant's data is isolated from every other restaurant's data. Accepted orders are stored reliably, and changes to menus, service terms and payment settings are recorded for review.

Staff can access only the Floor, Kitchen and management functions required for their role. Backups and tested recovery procedures protect operational data. Guest access is temporary and limited to one table visit. A table QR code alone does not allow ordering.

To report a security concern, contact [email protected].

ForkPI aims to meet WCAG 2.1 AA. Interfaces support keyboard navigation, visible focus, screen readers, text scaling, and reduced motion, and never rely on colour alone to convey status or meaning.

If you encounter an accessibility barrier, tell us at [email protected] so we can address it.

We notify customers about service incidents and planned maintenance. Optional integrations show their own availability inside the restaurant workspace.

For current platform status, contact [email protected].