Guest mobile ordering
What can I order?
A clean, branded menu with variants, allergens, and live availability, on the diner's own phone.
Table ordering and restaurant service
Let guests order from the table. No app required.
ForkPI keeps guest orders, Floor, and Kitchen in sync throughout service.
No app for guests to download. No card required to start.See how it works
- Guests scan a QR code and order from their own phone
- Accepted orders route to the right kitchen or bar station
- Staff run every table from one live service board
Keep service moving with less repetitive work
ForkPI helps every team see what needs to happen next.
Less repetitive order-taking
Guests place and repeat their own orders, so staff can spend more time looking after the room.
Faster repeat ordering
Returning to the menu for another round takes a few taps; ideal for all-you-can-eat, drinks, and multi-course service.
Orders reach the right station
Every accepted item is routed to the correct kitchen or bar station automatically, with a clear queue for each.
One live view of the floor
Staff see which tables are ordering, waiting, ready, or asking for help on one board that updates throughout service.
How it works
How ForkPI works
One clear flow from publishing the menu to closing the table.
- 1
Build or import your menu
Create your menu or import dishes from the documents you already use.
- 2
Configure tables and rules
Set up tables, service packages, rounds, and the rules that govern ordering.
- 3
Place a QR code on each table
Each table gets its own code that opens the guest ordering view.
- 4
Staff open the table
Opening the table keeps its menu, prices, and rules unchanged for that visit.
- 5
Guests scan, join, and browse
Diners join the table on their own phone and explore the menu.
- 6
Accepted items reach the right station
The restaurant accepts or rejects each order. Accepted dishes go to the correct kitchen or bar queue.
- 7
Staff prepare, collect, and deliver
Clear statuses show whether each dish is being prepared, ready, collected, or served.
- 8
Guests track and ask for help
Diners follow their order and request assistance without flagging anyone down.
- 9
Staff record payment and close the table
The restaurant takes payment as usual. ForkPI records it and checks that nothing is left unfinished before the table closes.
Features
The tools each part of your restaurant needs
Practical screens for guests, Floor, Kitchen, and management.
Guest ordering
- QR-based table access
- No guest account or app to install
- Mobile menu with search and categories
- Variants, modifiers, and paid extras
- Several guests ordering at one table
- Order tracking and staff assistance
Restaurant service
- Table and visit management
- Standard and all-you-can-eat ordering
- Rounds, cooldowns, and allowances
- Partial order acceptance
- Live service board and staff requests
- Bill requests, payment records, and table closing
Kitchen and handoff
- Station-specific preparation tasks
- Kitchen order queues
- Clear Kitchen and Expo statuses
- Tracking through service at the table
- Live sold-out controls
- Station pause and resume
Setup and administration
- Digital menu management
- Menu import from existing documents
- Table and QR management
- Permission-scoped staff access
- A clear history of published changes
- English, Russian, Kazakh, and Spanish interface
See the screens your team will use
Each screen answers one practical question.
Live service board
Which table needs attention?
Every table's state and every open request in one place, updating as service happens.
Kitchen station queue
What should this station prepare next?
A focused queue per station, ordered so the line always knows what is next.
Expo and delivery
What is ready, and what is incomplete?
Expo sees what is ready to leave the pass and what is still waiting, before it reaches the table.
Menu authoring
What is safe to publish?
Edit, review, and publish menu changes before guests see them.
Table and QR management
Which code belongs to which table?
Manage tables and their codes, then open and close each table as guests arrive and leave.
Supports how your restaurant actually serves
ForkPI adapts to the way your restaurant serves.
- Priced per dish
- Classic table ordering, one course at a time.
- Timed service
- Visits with a set duration and last-order time.
- All-you-can-eat
- Fixed-price service with fair-use controls.
- Ordering rounds
- Repeated rounds with cooldowns and per-round limits.
- Packages and paid extras
- Included dishes alongside surcharges and separately paid options.
- Drinks and bar
- Bar ordering routed to its own station.
- Fixed-menu service
- Set menus for events and group bookings.
Not every configuration suits every business; ForkPI is set up to match how you serve.
Use cases
Made for dine-in hospitality
Strongest where guests order more than once; and dependable for ordinary table service too.
Best fit: repeated and multi-round service
All-you-can-eat, Korean BBQ and hotpot, tapas and small plates; anywhere guests come back to the menu round after round.
- Restaurants
- Cafés
- Bars and pubs
- Hotels
- Food halls
- Buffets
- All-you-can-eat restaurants
- Korean BBQ and hotpot
- Tapas and small-plate restaurants
- Other dine-in venues
Security
Private for guests, isolated for restaurants
Trust is part of the product, not an afterthought.
No guest accounts
Guests order without creating an account or profile.
Access limited to one visit
Guest access applies only to one table and ends when the restaurant closes that visit.
The QR alone is not a key
A table code alone does not allow ordering. The restaurant opens the table and controls who can join.
Tenant isolation
Each restaurant's data is isolated from every other restaurant on the platform.
Durable orders
Accepted orders are recorded durably so nothing is lost mid-service.
Changes you can review
Published changes to menus, service options, and pricing remain recorded.
Permission-scoped access
Staff and kitchen access is limited to what each role needs.
Backups and recovery
Backup and recovery procedures protect your operational data.
Browser based; nothing to install for your guests.
Works on the devices you already have
No guest application download is required.
Designed for current mobile and desktop browsers.
- Modern iOS and Android phone browsers
- Shared restaurant desktops and terminals
- Kitchen displays
- Tablets, where your restaurant uses them
Pricing
One clear plan to run your restaurant
Start free during the launch period. No commission on your orders.
ForkPI for restaurants
Simple monthly subscription · per location
Your free launch period begins when you run your first live service; not when you sign up.
Included
- Guest table ordering with no app for diners
- Live service board and staff requests
- Kitchen stations, expo, and delivery
- Standard and all-you-can-eat service rules
- Menu authoring and assisted intake
- Permission-scoped staff access and audit
No commission is taken on your orders.
Add more locations as you grow; future add-ons are optional.
Start 30 days free
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FAQ
Frequently asked questions
The things restaurant operators ask us first.
Do guests need an account?
No. Guests join a table and order without creating any account or profile.
Do guests need to install an app?
No. Ordering runs in the phone's web browser. There is nothing for diners to download.
Does ForkPI replace our POS?
ForkPI keeps table orders, Floor, and Kitchen in sync. It works alongside your existing till instead of replacing it.
Does ForkPI process diner payments?
ForkPI shows the bill and records what was paid. Your restaurant still accepts the money through its till, card terminal, cash, or another chosen method.
Can staff still take orders manually?
Yes. Staff and guests see the same table visit, so staff can add or adjust an order at any time.
Does it support all-you-can-eat rounds and limits?
Yes. You can set rounds, pauses between orders, and limits for each round or package.
What happens if the internet drops?
The guest screen keeps the last saved view and never claims an order was accepted without the restaurant's confirmation. It reloads the current state when the connection returns.
Can we use our own branding?
Yes. The guest experience carries your restaurant's name, logo, and colours, within accessibility-safe limits.
Can menus support more languages later?
Yes. The interface is available in English, Russian, Kazakh, and Spanish. Restaurants can add their own translations of menu content.
How are allergens handled?
The restaurant records allergens for each dish. If a dish has not been checked, ForkPI never presents it as confirmed safe.
What devices are supported?
Modern phone browsers for guests, plus shared desktops, terminals, kitchen displays, and tablets for staff.
How does the free launch period work?
Your free period starts when you serve your first real table, not when you sign up, so setup time is not counted against you.
Bring your tables online this week
Set up your menu, print your table codes, and run your first live service; free for 30 days.
Want to see it first? We will walk you through ForkPI on a real restaurant workflow.
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